CUSTOMER STORY

CyberCoach Security Training: Strengthening Maritime Safety and Workforce Skills with Finnlines

Finnlines is a leading provider of safe and high-quality sea transport services, with an extensive network offering over 190 departures per week, ensuring uninterrupted sea connections across Europe. Given that 95% of Finnish exports and 97% of imports rely on maritime transport, the company's role is crucial in securing the national supply chain in a cost-effective and responsible manner.

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Why Finnlines Chose CyberCoach?

“As part of our commitment to enhancing operational efficiency and service quality, Finnlines leverages digital solutions while prioritizing cybersecurity and compliance. Initiatives like CyberCoach play a crucial role in strengthening cybersecurity awareness and improving risk management.

When selecting the platform, we focused on key criteria such as language support, customization, usability, and relevance to ensure it meets our needs.”

Kimmo Kostia, Head of Group IT, Hardware at Finnlines

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Multilingual Support

Effective learning requires localized languages, ensuring accessibility for all employees.

Customized Solutions

Tailored web-based training for non-office workers without Microsoft identities, such as people in the harbors and onboard vessels.

User Experience & Accessibility

A well-designed interface that prioritizes usability, engagement and practical application.

CyberCoach's continuous updates

Ensure relevance in the ever-evolving digital landscape.

 

User Insights: The Value of Cybersecurity Training?

Employee feedback emphasizes the effectiveness of CyberCoach’s training in enhancing cybersecurity awareness and challenging assumptions. Its practical, judgment-free approach fosters a supportive learning environment that reinforces existing knowledge while introducing new perspectives and real-world applications. 

 

"This training is a great initiative. It helps a lot in understanding the challenges without making you feel guilty if you don’t know how to act."

"The Printing Gone Wrong training is an excellent chapter. This printing case study was truly an eye-opener for me."

“Besides what I already knew about cyber hygiene, I gained new insights - especially realizing that my smartwatch is connected to my work phone. That really made me think.”

“Thank you for the valuable Cyber Parenting Basics module. The Social Media for Employees training questions were challenging but insightful, especially since I do not use social media at all."

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Dana Paredes

Communications & Operations Officer
Dana.Paredes@cybercoach.com 

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Kimmo Kostia

Head of Group IT, Hardware
Kimmo.Kostia@finnlines.com