--- title: Strengthening Maritime Safety and Workforce Skills with Finnlines description: "CyberCoach Security Training: Strengthening Maritime Safety and Workforce Skills with Finnlines" image: https://www.cybercoach.com/hubfs/finnlines.png --- [![CyberCoach Full Logo with Bot Icon](https://www.cybercoach.com/hubfs/CyberCoach_Full_Logo_Black-2.svg)](https://www.cybercoach.com?hsLang=en) - [English](https://www.cybercoach.com/finnlines) - [Français](https://www.cybercoach.com/fr/histories-de-nos-clients-finnlines) - [Suomi](https://www.cybercoach.com/fi/finnlines) - [Svenska](https://www.cybercoach.com/sv/finnlines) - PRODUCT ## CyberCoach at a glance An industry-changing platform built on peer-reviewed research: phishing, secure coding, and AI skills training, delivered directly in Teams, Slack, or the browser. ### [The Science Behind CyberCoach Why traditional phishing simulations don't work, according to peer-reviewed research from ETH Zurich.](https://www.cybercoach.com/science-behind-cybercoach?hsLang=en) ### [Is Phishing Simulation Legal Under GDPR? 9 steps GDPR requires before you phish your employees — and a new simulation approach that doesn't need any of them.](https://www.cybercoach.com/legal-basis-phishing-simulation?hsLang=en) ### [Pricing Flexible plans, also monthly. ](https://www.cybercoach.com/pricing?hsLang=en) ### [Blog Latest insights into security awareness and what's new with CyberCoach.](https://blog.cybercoach.com?hsLang=en) ### [Customer Stories Read more about how CyberCoach has helped organizations across different industries modernize their approach to security and AI training. ](https://www.cybercoach.com/customer-stories?hsLang=en) ### [OT Security Training Targeted training for employees working with OT technology.](https://www.cybercoach.com/ot-security-training?hsLang=en) - [AI TRAINING](https://www.cybercoach.com/ai-security-training?hsLang=en) ## [AI Training The most comprehensive role-based AI security and productivity training — built to help employees use AI effectively and safely, and keep your organization compliant with the EU AI Act.](https://www.cybercoach.com/ai-security-training?hsLang=en) ### [AI Security Training Why choose CyberCoach for your AI security training needs?](https://www.cybercoach.com/ai-security-training?hsLang=en) ### [EU AI Act Training Requirements: What You Actually Have To Do AI literacy training has been mandatory since February 2025.  ](https://www.cybercoach.com/eu-ai-act-training-requirements?hsLang=en) - [FOR DEVELOPERS](https://www.cybercoach.com/secure-development-training-for-developers?hsLang=en) ## [For Developers Go beyond OWASP Top10 and offer hands-on interactive training for technical roles in secure coding and efficient use of AI. ](https://www.cybercoach.com/secure-development-training-for-developers?hsLang=en) ### [Secure Coding Skills Meet ISO/IEC 27001 or SOC 2 requirements for secure development practices with no-nonsense training for your developers and other technical roles, directly in Microsoft Teams or Slack chat. ](https://www.cybercoach.com/secure-development-training-for-developers?hsLang=en) - [COMPANY](https://www.cybercoach.com/about-us?hsLang=en) ## [About us We're growing into the most diverse training platform company on the planet.](https://www.cybercoach.com/about-us?hsLang=en) ### [About Us Get to know our international team.](https://www.cybercoach.com/about-us?hsLang=en) ### [Contact Us Get in touch.](https://www.cybercoach.com/contact-us?hsLang=en) ### [Careers We are hiring.](https://www.cybercoach.com/careers?hsLang=en) ### [Partner with us Learn more about our partner program.](https://www.cybercoach.com/partnerships?hsLang=en) - [English](https://www.cybercoach.com/finnlines) - [Français](https://www.cybercoach.com/fr/histories-de-nos-clients-finnlines) - [Suomi](https://www.cybercoach.com/fi/finnlines) - [Svenska](https://www.cybercoach.com/sv/finnlines) [FREE TRIAL](https://www.cybercoach.com/free-trial?hsLang=en) [GET A DEMO](https://meetings-eu1.hubspot.com/maria-bique/cybercoach-demo?uuid=88959d26-2ff7-4dd0-8ebd-dd43eb31443e) CUSTOMER STORY # CyberCoach Security Training: Strengthening Maritime Safety and Workforce Skills with Finnlines [Finnlines](https://www.finnlines.com/)is a leading provider of safe and high-quality sea transport services, with an extensive network offering over 190 departures per week, ensuring uninterrupted sea connections across Europe. Given that 95% of Finnish exports and 97% of imports rely on maritime transport, the company's role is crucial in securing the national supply chain in a cost-effective and responsible manner. ![finnlines](https://www.cybercoach.com/hubfs/finnlines.png) ## **Why Finnlines Chose CyberCoach?** “As part of our commitment to enhancing operational efficiency and service quality, Finnlines leverages digital solutions while prioritizing cybersecurity and compliance. Initiatives like CyberCoach play a crucial role in strengthening cybersecurity awareness and improving risk management. When selecting the platform, we focused on key criteria such as language support, customization, usability, and relevance to ensure it meets our needs.” Kimmo Kostia, Head of Group IT, Hardware at Finnlines ![KimmoKostiaFinnlines2](https://www.cybercoach.com/hubfs/KimmoKostiaFinnlines2.jpg)     #### Multilingual Support Effective learning requires localized languages, ensuring accessibility for all employees. #### Customized Solutions Tailored web-based training for non-office workers without Microsoft identities, such as people in the harbors and onboard vessels. #### User Experience & Accessibility A well-designed interface that prioritizes usability, engagement and practical application. #### CyberCoach's continuous updates Ensure relevance in the ever-evolving digital landscape. ## **User Insights: The Value of Cybersecurity Training?** Employee feedback emphasizes the effectiveness of CyberCoach’s training in enhancing cybersecurity awareness and challenging assumptions. Its practical, judgment-free approach fosters a supportive learning environment that reinforces existing knowledge while introducing new perspectives and real-world applications.    "This training is a great initiative. It helps a lot in understanding the challenges without making you feel guilty if you don’t know how to act." "The Printing Gone Wrong training is an excellent chapter. This printing case study was truly an eye-opener for me." “Besides what I already knew about cyber hygiene, I gained new insights - especially realizing that my smartwatch is connected to my work phone. That really made me think.” “Thank you for the valuable Cyber Parenting Basics module. The Social Media for Employees training questions were challenging but insightful, especially since I do not use social media at all." [ALL CUSTOMER STORIES](https://www.cybercoach.com/customer-stories?hsLang=en) ![CyberCoach_Full_Logo_Black-2](https://www.cybercoach.com/hubfs/CyberCoach_Full_Logo_Black-2.svg) ### Dana Paredes **Communications & Operations Officer [Dana.Paredes@cybercoach.com](mailto:dana.paredes@cybercoach.com) ** ![finnlines-logo](https://www.cybercoach.com/hubfs/finnlines-logo.svg) ### Kimmo Kostia **Head of Group IT, Hardware [Kimmo.Kostia@finnlines.com](mailto:Kimmo.Kostia@finnlines.com) ** ![cybercoach_logo_white.svg.2023_03_15_16_58_04.0](https://www.cybercoach.com/hubfs/cybercoach_logo_white.svg.2023_03_15_16_58_04.0.svg) ### Product - [For Developers](https://www.cybercoach.com/secure-development-training-for-developers?hsLang=en) - [AI Security](https://www.cybercoach.com/ai-security-training?hsLang=en) - [Manage Subscription](https://billing.stripe.com/p/login/28o4jRclF4gab1C6oo) - [FAQ](https://www.cybercoach.com/faq?hsLang=en) ### Connect - [Partner Program](https://www.cybercoach.com/partnerships?hsLang=en) - [Careers](https://www.cybercoach.com/careers?hsLang=en) - [For Media](https://www.cybercoach.com/media?hsLang=en) - [Contact Us](https://www.cybercoach.com/contact-us?hsLang=en) ### Legal - [Privacy](https://www.cybercoach.com/cybercoach-website-privacy?hsLang=en) - [General Terms](https://www.cybercoach.com/general-terms?hsLang=en) ### Company - [About Us](https://www.cybercoach.com/about-us?hsLang=en) - [Blog](https://blog.cybercoach.com?hsLang=en) - [ESG Policy](https://www.cybercoach.com/esg-policy?hsLang=en) © 2026 CyberCoach All rights reserved ```json { "@context" : "https://schema.org", "@id" : "https://www.cybercoach.com/#organization", "@type" : "Organization", "foundingDate" : "2019", "legalName" : "Cult Security", "logo" : "https://www.cybercoach.com/hubfs/CyberCoach_Full_Logo_Black-2.svg", "name" : "CyberCoach", "sameAs" : [ "https://www.linkedin.com/company/cult-security", "https://x.com/cybercoachUS", "https://www.instagram.com/cybercoachus/", "https://www.youtube.com/@CyberCoachOfficial" ], "url" : "https://www.cybercoach.com/" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.cybercoach.com/#software", "@type" : "SoftwareApplication", "applicationCategory" : "BusinessApplication", "applicationSubCategory" : "Security awareness and AI skills training", "availableLanguage" : [ "English", "Spanish", "Portuguese (Brazil)", "Portuguese (Portugal)", "French", "Dutch", "German", "Swedish", "Finnish" ], "description" : "CyberCoach is a role-based security awareness, privacy and AI skills training platform that runs as a conversational app inside Microsoft Teams, Slack or a web browser. Employees practice AI skills and responding to social engineering in short, psychologically safe scenario-based sessions. Learning is anonymous while successful completions are recorded per user so the organization can evidence training completion for compliance. CyberCoach can also run on pseudonymous identifiers such as Slack or Microsoft UUIDs, with no personal data shared with CyberCoach.", "featureList" : [ "Conversational phishing and social engineering challenges", "Role-based training programs for technical and non-technical roles", "AI security and AI use training", "Secure coding training for developers", "OT security training", "Custom content creation", "Compliance assessments (ISO/IEC 27001, GDPR, AI compliance)", "Anonymous learning with per-user completion records for compliance", "Optional pseudonymous deployment using Slack or Microsoft UUIDs" ], "name" : "CyberCoach", "offers" : [ { "@type" : "Offer", "description" : "Cover the basics.", "name" : "Starter", "price" : "49", "priceCurrency" : "EUR" }, { "@type" : "Offer", "description" : "Broad topic coverage, custom content, hosted kick-off.", "name" : "Advanced", "price" : "159", "priceCurrency" : "EUR" }, { "@type" : "Offer", "description" : "Full coverage, 24/7 AI chat, compliance assessments, hosted kick-off.", "name" : "Complete", "price" : "179", "priceCurrency" : "EUR" } ], "operatingSystem" : "Microsoft Teams, Slack, Web browser, iOS, Android", "publisher" : { "@id" : "https://www.cybercoach.com/#organization" }, "url" : "https://www.cybercoach.com/" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.cybercoach.com/#faq", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "CyberCoach is a security awareness, privacy and AI skills training platform that runs inside Microsoft Teams, Slack or a web browser. Employees practice role-based skills such as responding to social engineering, ethical and productive use of AI and even secure coding skills in short conversational scenarios. Learning is anonymous, while successful completions are stored so the organization can evidence training completion for compliance frameworks such as ISO/IEC 27001 and SOC 2." }, "name" : "What is CyberCoach?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes, but not by sending deceptive emails to employees. CyberCoach uses conversational phishing challenges in which employees practice recognizing and responding to social engineering scenarios in Teams, Slack or the browser. Peer-reviewed research, including Lain et al. (ETH Zurich, 2022 and 2024), finds that traditional email-based simulated phishing does not reduce risk and can increase misplaced trust in the inbox." }, "name" : "Does CyberCoach do phishing tests?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "No. Learning is anonymous: how an employee answered a training scenario is never visible to managers or administrators. What is recorded is successful completion, so the organization can evidence who has completed required training for compliance purposes. This is privacy by design: the sensitive part of the interaction stays private, and only the completion fact is retained." }, "name" : "Are individual employee answers visible to managers?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. CyberCoach can be deployed using pseudonymous identifiers, such as Slack or Microsoft UUIDs, so no personal data is shared with CyberCoach. Compliance reporting still works: the mapping between a UUID and a real person is resolved only for authenticated and authorized administrators within the customer's own organization." }, "name" : "Can CyberCoach be used without sharing personal data?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "CyberCoach supports security awareness and secure development training requirements under ISO/IEC 27001 and SOC 2, and includes assessments covering ISO 27001, GDPR and AI compliance on the Complete plan." }, "name" : "Which compliance requirements does CyberCoach support?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "CyberCoach is available in English, Spanish, Portuguese (Brazil), Portuguese (Portugal), Polish, French, Dutch, German, Swedish, Norwegian, Danish and Finnish, with more languages in development." }, "name" : "Which languages does CyberCoach support?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Plans start at 49 EUR per month for Starter, 159 EUR per month for Advanced and 179 EUR per month for Complete, available monthly or yearly, including through the Microsoft Azure Marketplace." }, "name" : "How much does CyberCoach cost?" } ] } ```