Don't Attack your Employees. Get them on your side.

The traditional method of phishing simulation testing through email can end up doing more harm than good. CyberCoach trains, tests and supports employees holistically in safety and security, also against phishing attacks. How are you doing phishing simulations, and have you considered alternatives?

Elements of Effective Phishing Training

✅ Let employees test their skills when they have the time.

 ✅ Transparency builds trust: People learn best through positive reinforcement, not failure. Gamify phishing training first and let employees succeed, without trying to trick them. 

✅ No punishments: Don't make additional training into a punishment people get if they fail the phishing test. Too often people that fail are forced to take additional training, which discourages them further. 

 

Elements of Harmful Phishing Training

❌  Constant and/or unrealistically clever simulations.  

❌  Limited or no training on how to verify before phishing tests. "Don't click" is not only poor advice, it's impractical. You don't want employees that are terrified to open messages and click on links, you want employees that know when to trust and how to verify if something seems phishy.

❌  Unhealthy gamification. Are employees forced to compete on leader boards? Can new joiners ever reach the level of their peers? What happens when you make a mistake? Gamification can work wonders for certain individuals, but it can trigger unhealthy behaviors, stress and anxiety in others. 

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Phishing Training Makes Employees More Prone to be Phished

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